Cookies policy

What are cookies?

Cookies are small text files placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Other technologies, including local storage, session storage, and tracking pixels, are also used to achieve similar goals. In this policy, we refer to all such technologies collectively as "cookies".

How we use cookies

Genera House is designed as a highly private, secure platform. In keeping with our principles of data minimisation and HNW client confidentiality, we do not deploy aggressive advertising cookies, tracking pixels, or cross-site tracking systems. We use cookies only to maintain basic website operations and to remember your privacy choices.

Types of cookies we use

We classify the cookies used on our website into two categories:

• Strictly Necessary Cookies: These are essential for the website to function correctly. They include cookies that remember your language preference, support menu interactions, and record whether you have accepted or declined optional cookies (so we do not ask you on every page load). These do not require consent and cannot be disabled in our cookie settings panel.
• Analytics and Performance Cookies: These cookies, if accepted, allow us to measure visitor traffic and aggregate statistical patterns (such as page popularity and visit count) to improve our content and user experience. Under UK GDPR and EU GDPR, these are **disabled by default** and will only load if you explicitly choose to accept them.

How to control and manage cookies

You have the right to choose whether to accept or decline optional cookies. You can manage your choices through multiple methods:

Our Cookie Settings Panel

You can adjust your cookie choices at any time by clicking the **Cookie Settings** link in the footer of any page. This will reopen our Cookie Consent Banner, allowing you to toggle analytics cookies on or off and save your preferences.

Your Browser Settings

Most web browsers allow control of cookies through the browser settings. You can set your browser to refuse all cookies, delete existing cookies, or alert you when a cookie is placed. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org or allaboutcookies.org.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in our technology, regulatory requirements, or organizational standards. When changes are made, we will update the date at the top of the policy. We recommend checking this page periodically to stay informed about our use of cookies.